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Frequently Asked Questions
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Plans, Billing & Payment
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How much does Safefood 360 cost?
Can I pay annually instead of monthly? And is there a discount for doing so?
What payment methods do you accept?
Security & Privacy
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How do you protect my data?
Are my credit card details secure?
Is our data backed up?
Technical Requirements
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What do I need to access Safefood 360?
Should I install anything first?
Do I need ‘buy-in’ or permission from my IT department?
Service Levels
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Do you provide a Service Level Agreement (SLA)?
Can I see your historical uptime & performance?
How often do you update the application? What is your release cycle?
